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Program Requirements
The Certificate in Health and Social Services Management focuses on the development of skills in the day-to-day management of the provision of health services in terms of both efficiency and human criteria. Note: Corequisite courses are not included in the total credit requirement for the program.Corequisite
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CCOM 205 Communication in Management 1 (3 credits) *
Overview
Communication (CCE) : Written and oral communication in Management (in English): emphasis on strategies for identifying, analyzing, and solving writing and speaking problems. Course work based on academic and professional communication in management.
Terms: Fall 2011, Winter 2012, Summer 2012
Instructors: Menon, Nirmala Ann; Darrigan, Danny; Greenfield, Norma Kathleen (Fall) Menon, Nirmala Ann; Walsh, Brendan; Greenfield, Norma Kathleen (Winter) Greenfield, Norma Kathleen; Anderson, Linda (Summer)
Because this course uses a workshop format, attendance at first class is desirable.
Continuing Studies: requirement for the EA, AAC, and the Canadian Institute of Management.
* or the Exemption by Examination Test
Required Courses (27 credits)
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CACC 520 Accounting for Management (3 credits)
Overview
Accountancy : This course covers financial and managerial accounting. The course provides an understanding of the various financial statements as well as cost behaviour, cost/volume/profit relationships, budgets, responsibility accounting and relevant costing.
Terms: Fall 2011, Winter 2012, Summer 2012
Instructors: Cohen, Thierry; Lapointe, Deirdre (Fall) Cohen, Thierry (Winter) Degrace, Lynn; Cohen, Thierry (Summer)
Corequisite: CMS2 500
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CHLC 351 Social Service System (3 credits)
Overview
Health Care : This course will provide an overview of private and public social services within Quebec and its evolution over the last century. Will examine the structures, functions and relations of social organizations. Students will achieve an understanding of the nature of the social services and the subjective impact of seeking and providing help.
Terms: Winter 2012
Instructors: Robinson, Beverley (Winter)
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CHLC 401 Evaluation of Health and Social Services (3 credits)
Overview
Health Care : The responsibility of agency management for the timely appraisal of activities. Topics include: program definition and quality of service, evaluation methods, problems and limitations of evaluation research, assessment of project feasibility, the distribution and operational uses of quality control information, internal and external points of view, politics of evaluation, relation to budgeting and to self-evaluation.
Terms: Winter 2012
Instructors: Amar, Michel (Winter)
Prerequisite: CHLC 500
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CHLC 500 Health Care Systems (3 credits)
Overview
Health Care : Present Canadian health care system: its components, organization, financing and management uncertainties with emphasis on the Quebec health care system. Interaction between health care, the private sector and other social systems. Essential skills and knowledge required of managers in health care system.
Terms: Fall 2011, Winter 2012
Instructors: Robinson, Beverley (Fall) Robinson, Beverley (Winter)
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CHLC 552 Legal Aspects: Health and Social Services (3 credits)
Overview
Health Care : Health care system in Quebec, the federal and provincial law relevant to it. Explores relationships between civil and criminal law, law and medicine, law and ethics. Major legislation, case law and legal writings will be presented. Addresses human rights, professional responsibility, civil, criminal liability and dilemmas raised by new technologies.
Terms: Winter 2012
Instructors: Guay, Helene (Winter)
Prerequisite: CHLC 500
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INDR 294 Introduction to Labour-Management Relations (3 credits)
Overview
Industrial Relations : An introduction to labour-management relations, the structure, function and government of labour unions, labour legislation, the collective bargaining process, and the public interest in industrial relations.
Terms: Fall 2011, Winter 2012, Summer 2012
Instructors: Guerin, Richard; Westgate, Chantal (Fall) Westgate, Chantal; Guerin, Richard (Winter) Guerin, Richard (Summer)
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MGCR 222 Introduction to Organizational Behaviour (3 credits)
Overview
Management Core : Individual motivation and communication style; group dynamics as related to problem solving and decision making, leadership style, work structuring and the larger environment. Interdependence of individual, group and organization task and structure.
Terms: Fall 2011, Winter 2012, Summer 2012
Instructors: Suissa, Zina; Fraser, James K; Rosenstein, Irving; Bataille, Christine (Fall) Suissa, Zina; Fraser, James K; Rosenstein, Irving; Huising, Ruthanne (Winter) Rosenstein, Irving; Fraser, James K; Sepinwall, Sharyn (Summer)
Continuing Studies: requirement for CMA, CGA, the EA of AACI, and the Institute of Internal Auditors
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MGCR 331 Information Systems (3 credits)
Overview
Management Core : Introduction to principles and concepts of information systems in organizations. Topics include information technology, transaction processing systems, decision support systems, database and systems development. Students are required to have background preparation on basic micro computer skills including spreadsheet and word-processing.
Terms: Fall 2011, Winter 2012, Summer 2012
Instructors: Quesnel, Charles; Kerklaan, Leo; Faraj, Samer; Animesh, Animesh; Vaast, Emmanuelle; Bagayogo, Fatou (Fall) Han, Kunsoo; Kerklaan, Leo; Gagnon, Elisa; Donovan, Richard George (Winter) Kerklaan, Leo (Summer)
Prerequisite (Continuing Studies): CMSC 101 College Algebra and Functions or equivalent Basic computer skills including DOS, Spreadsheets and Word-processing and Database
Restriction: Fall sections restricted to BCom students
Continuing Studies: requirement for the Institute of Internal Auditors, CMA, CGA
A special seminar will be available to those students who do not possess the above basic computer skills, at the students' own expense.
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ORGB 423 Human Resources Management (3 credits)
Overview
Organizational Behaviour : Issues involved in personnel administration. Topics include: human resource planning, job analysis, recruitment and selection, training and development, performance appraisal, organization development and change, issues in compensation and benefits, and labour-management relations.
Terms: Fall 2011, Winter 2012, Summer 2012
Instructors: Kutter, Elisabeth; Cohen, Lisa (Fall) Kutter, Elisabeth (Winter) Kutter, Elisabeth (Summer)
Prerequisite: MGCR 222
Requirement for the Institute of Internal Auditors
Complementary Course (3 credits)
3 credits from:
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CGMG 210 Fundamentals of Project Management (3 credits)
Overview
General Management : Fundamental principles and best practices of project management essential to the successful development of projects or other complex undertakings within an organization; includes methods for defining, planning, and scheduling activities and resources.
Terms: Fall 2011, Winter 2012, Summer 2012
Instructors: Gauthier, Sylvain (Fall) Gauthier, Sylvain (Winter) Farha, Shadi; Hanna, Petar Saad (Summer)
Restrictions: Open to students currently in a program. Not open to Special Students.
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CORG 450 Workplace Health and Safety (3 credits)
Overview
Organizational Behaviour : Basic components of effective health and safety policies, programs and current legislation (CSST, WHMIS, safety committees) focusing on proactive management to ensure employees have clearly defined accountabilities for accident prevention: hazardous materials, loss prevention, workers' compensation claims, employee assistance plans, work life quality, preventative health issues, and ergonomic standards.
Terms: Fall 2011
Instructors: Robinson, Beverley (Fall)
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INSY 332 Accounting Information Systems (3 credits)
Overview
Information Systems : Accounting cycles and information flows and the systems that manage those flows. Principals of systems development and data management as relates to accounting information. Relationship between accounting applications and transaction processing systems. Practical experience with accounting packages.
Terms: Fall 2011, Winter 2012, Summer 2012
Instructors: Nizami, Tariq (Fall) Nizami, Tariq (Winter) Nizami, Tariq (Summer)
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ORGB 420 Managing Organizational Teams (3 credits)
Overview
Organizational Behaviour : Theory, research, and applications. Principles of team processes and effectiveness in organizational settings, specifically the theoretical developments and empirical findings of group dynamics and team effectiveness, and practical strategies and skills for successful management of organizational teams.
Terms: Winter 2012, Summer 2012
Instructors: Du Couturier-Nichol, Garrfield; Vough, Heather (Winter) Suissa, Zina (Summer)
Prerequisite: MGCR 222
Continuing Studies: requirement for I.C.B.
School of Continuing Studies—2011-2012 (last updated Aug. 8, 2011) (disclaimer)