ºÚÁϲ»´òìÈ

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RESOLVED: ºÚÁϲ»´òìÈ services not distributing emails

Users may experience issues with emails not being sent and staying stuck in their Outbox. Additionally, uPrint scan-to-email functions are currently unable to deliver items to users' inboxes. The team is actively working to fix this issue as quickly as possible.

Published: 3 Oct 2024

RESOLVED: Public transportation purchasing system experiencing issues

Update - September 24, 2024: Service has been restored.Ìý

Original announcement - September 24, 2024:

Please be advised that the ºÚÁϲ»´òìÈ's public transportation purchasing system is experiencing issues, and students are presently unable to submit the Reduced-fare OPUS card order form. We are investigating this issue and thank you for your patience.

Published: 24 Sep 2024

The new myFuture platform is now available / La nouvelle plateforme myFuture est maintenant disponible

Access to myFuture / Accès à myFuture

To access the new myFuture platform, use the following link / Pour accéder à la nouvelle plateforme, utilisez le lien suivant :Ìý https://myfuture.mcgill.ca

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ORIGINAL Message posted June, 2024

Published: 19 Sep 2024

RESOLVED: Problem accessing Lecture Recordings from myCourses

Ìý

Update - September 16, 2024: Lecture recordings are running normally once again.Ìý

Original announcement - September 16, 2024:

There is currently a problem accessing lecture recordings from myCourses. Note that the actual recording of lectures is not affected, and all recordings should become available to students once the issue is resolved.ÌýÌýYou can view the recordings by logging into VPN and then accessing the recording.

Published: 16 Sep 2024

Changes to MCGILL ALERT! mobile device notifications

ºÚÁϲ»´òìÈ’s Emergency Notification System allows you to opt in your mobile device to receive alerts during time-sensitive situations and disruptions in the use of various buildings on campus.

In the past, some mobile phone carriers only allowed voice messages, not SMS text messaging. Today, all carriers support SMS, so we will switch all Emergency Notification System messaging to SMS for mobile phones starting September 18.

Published: 10 Sep 2024

Winner announced! Beats Headphones - IT Services Virtual Scavenger Hunt contest!

Congratulations to Emma Hogarth (Biomedical Sciences), for winning the 2024 IT Services Virtual Scavenger Hunt Contest.

Emma scored 100% on our IT Quiz and won a pair of wireless Beats headphones in the prize draw!

Thank you to all who entered and answered skill-testing questions about the IT services available to ºÚÁϲ»´òìÈ students.

We had 1513 entries! Within those entries:

Published: 6 Sep 2024

Change to the classroom telephones autodial behavior

After October 18,ÌýClassroom telephones will no longer automatically call the Audiovisual support hotline when you remove the telephone receiver from the base.

This change will prevent accidental calls to the hotline

After that date, you will have to use the press the AV System Support button on the lower-left side of the telephone’s display screen to call the Audiovisiual support hotline. (See below)

Published: 6 Sep 2024

InfoEd is now available

UPDATE:ÌýInfoEd is once again available.

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ORIGINAL Message posted September 3, 2024

Published: 6 Sep 2024

RESOLVED: Service disruption: Inbound telephone calls

This issue has been resolved.

ºÚÁϲ»´òìÈ's telephone services are currently experiencing an unexpected outage affecting inbound calls. Please note that outbound calls are operating normally at this time.

This issue is a result of planned maintenance work conducted by Bell Canada. While no downtime was expected during this maintenance, an unforeseen complication has disrupted our inbound call services.

Published: 22 Aug 2024

Secure version of Microsoft Copilot available to ºÚÁϲ»´òìÈ community!

ºÚÁϲ»´òìÈ offers a secure version of Microsoft Copilot that protects our data, known as the Commercial Data Protection version. Microsoft Copilot, formerly known as Bing Chat or Bing Chat for Enterprise, is an AI tool built into Microsoft Edge.Ìý

By engaging with an AI chatbot, Microsoft Copilot can:Ìý

Published: 27 Jun 2024

Wi-Fi network: Action required for devices on iOS and MacOS to renew certificate

On Friday, June 21, the security certificate that secures authentication to ºÚÁϲ»´òìÈ's wpa.mcgill.ca, eduroam, and cusm-muhc.mcgill.ca Wi-Fi networks will be renewed. This certificate allows you to sign on to the Wi-Fi network in a secure manner. Ìý

For Android and most Windows devices, the change will be seamless, and no action is required. However, devices that run iOS and MacOS will display a message prompting users to accept the new certificate.Ìý

Published: 18 Jun 2024

IMPORTANT: Please review your MS ‘Public’ Teams group(s) before May 27, 2024

La version française suit.

The following is a message from ºÚÁϲ»´òìÈ IT Services.

ALL owners of "Public" MS Teams groups are required to audit their groups.

Published: 17 May 2024

IMPORTANT: Windows 11 Upgrade Rollout / Annonce de la mise à niveau vers Windows 11

La version française suit ci-dessous.

Ìý

Exciting changes are coming your way! Windows 10 will be upgraded to Windows 11 on ICS-managed computers, bringing you enhanced features and performance. The upgrade will be rolled out gradually. Newly acquired devices will be pre-installed with Windows 11!

Ìý

Published: 13 May 2024

Omnivox decommissioning and transition to Qualtrics

New changes to the e-election platform!

Published: 13 May 2024

VPN Downtime Alert - Monday, April 29, between 5:00am-6:00am

VPN Downtime Alert: There will be a temporary interruption in VPN service on Monday, April 29, between 5:00 a.m. and 6:00 a.m. VPN access will not be available during this period.Ìý

We apologize for the inconvenience and thank you for your understanding.

Published: 24 Apr 2024
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