Banner for administrative staff (INB) - Announcements

RESOLVED: ��ϲ�� services not distributing emails

��ϲ�� University — Thu, 03 Oct 2024 20:35:54 +0000

Users may experience issues with emails not being sent and staying stuck in their Outbox. Additionally, uPrint scan-to-email functions are currently unable to deliver items to users' inboxes. The team is actively working to fix this issue as quickly as possible.

RESOLVED: Public transportation purchasing system experiencing issues

��ϲ�� University — Tue, 24 Sep 2024 16:10:09 +0000

Update - September 24, 2024:
Service has been restored.

Original announcement - September 24, 2024:

Please be advised that the ��ϲ��'s public transportation purchasing system is experiencing issues, and students are presently unable to submit the Reduced-fare OPUS card order form. We are investigating this issue and thank you for your patience.

The new myFuture platform is now available / La nouvelle plateforme myFuture est maintenant disponible

��ϲ�� University — Thu, 19 Sep 2024 17:57:33 +0000

Access to myFuture / Accès à myFuture

To access the new myFuture platform, use the following link / Pour accéder à la nouvelle plateforme, utilisez le lien suivant : https://myfuture.mcgill.ca

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ORIGINAL Message posted June, 2024

La version française suit ci-dessous.La version française suit ci-dessous.

Dear all,

RESOLVED: Problem accessing Lecture Recordings from myCourses

��ϲ�� University — Mon, 16 Sep 2024 17:47:35 +0000

Update - September 16, 2024:
Lecture recordings are running normally once again.

Original announcement - September 16, 2024:

There is currently a problem accessing lecture recordings from myCourses. Note that the actual recording of lectures is not affected, and all recordings should become available to students once the issue is resolved. You can view the recordings by logging into VPN and then accessing the recording.

Changes to MCGILL ALERT! mobile device notifications

��ϲ�� University — Tue, 10 Sep 2024 14:59:58 +0000

��ϲ��’s Emergency Notification System allows you to opt in your mobile device to receive alerts during time-sensitive situations and disruptions in the use of various buildings on campus.

In the past, some mobile phone carriers only allowed voice messages, not SMS text messaging. Today, all carriers support SMS, so we will switch all Emergency Notification System messaging to SMS for mobile phones starting September 18.

If your personal mobile device is configured to use text-to-speech, SMS notifications from ��ϲ�� will be read aloud.

Winner announced! Beats Headphones - IT Services Virtual Scavenger Hunt contest!

��ϲ�� University — Fri, 06 Sep 2024 15:02:07 +0000

Congratulations to Emma Hogarth (Biomedical Sciences), for winning the 2024 IT Services Virtual Scavenger Hunt Contest.

Emma scored 100% on our IT Quiz and won a pair of wireless Beats headphones in the prize draw!

Thank you to all who entered and answered skill-testing questions about the IT services available to ��ϲ�� students.

We had 1513 entries! Within those entries:

Change to the classroom telephones autodial behavior

��ϲ�� University — Tue, 15 Oct 2024 20:14:28 +0000

After October 18, Classroom telephones will no longer automatically call the Audiovisual support hotline when you remove the telephone receiver from the base.

This change will prevent accidental calls to the hotline

After that date, you will have to use the press the AV System Support button on the lower-left side of the telephone’s display screen to call the Audiovisiual support hotline. (See below)

InfoEd is now available

��ϲ�� University — Fri, 06 Sep 2024 12:26:00 +0000

UPDATE: InfoEd is once again available.

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ORIGINAL Message posted September 3, 2024

RESOLVED: Service disruption: Inbound telephone calls

��ϲ�� University — Thu, 22 Aug 2024 14:45:27 +0000

This issue has been resolved.

��ϲ��'s telephone services are currently experiencing an unexpected outage affecting inbound calls. Please note that outbound calls are operating normally at this time.

This issue is a result of planned maintenance work conducted by Bell Canada. While no downtime was expected during this maintenance, an unforeseen complication has disrupted our inbound call services.

Secure version of Microsoft Copilot available to ��ϲ�� community!

��ϲ�� University — Thu, 27 Jun 2024 18:01:50 +0000

��ϲ�� offers a secure version of Microsoft Copilot that protects our data, known as the Commercial Data Protection version. Microsoft Copilot, formerly known as Bing Chat or Bing Chat for Enterprise, is an AI tool built into Microsoft Edge.

By engaging with an AI chatbot, Microsoft Copilot can:

Wi-Fi network: Action required for devices on iOS and MacOS to renew certificate

��ϲ�� University — Tue, 18 Jun 2024 13:43:10 +0000

On Friday, June 21, the security certificate that secures authentication to ��ϲ��'s wpa.mcgill.ca, eduroam, and cusm-muhc.mcgill.ca Wi-Fi networks will be renewed. This certificate allows you to sign on to the Wi-Fi network in a secure manner.

For Android and most Windows devices, the change will be seamless, and no action is required. However, devices that run iOS and MacOS will display a message prompting users to accept the new certificate.

IMPORTANT: Please review your MS ‘Public’ Teams group(s) before May 27, 2024

��ϲ�� University — Fri, 17 May 2024 16:00:10 +0000

La version française suit.

The following is a message from ��ϲ�� IT Services.

ALL owners of "Public" MS Teams groups are required to audit their groups.

IMPORTANT: Windows 11 Upgrade Rollout / Annonce de la mise à niveau vers Windows 11

��ϲ�� University — Mon, 13 May 2024 19:28:03 +0000

La version française suit ci-dessous.

Exciting changes are coming your way! Windows 10 will be upgraded to Windows 11 on ICS-managed computers, bringing you enhanced features and performance. The upgrade will be rolled out gradually. Newly acquired devices will be pre-installed with Windows 11!

Omnivox decommissioning and transition to Qualtrics

��ϲ�� University — Thu, 16 May 2024 18:03:51 +0000

New changes to the e-election platform!

We would like to advise you that the decision was made to replace the Omnivox solution with an existing, similar tool called Qualtrics. This will allow IT Services to streamline our solutions and reduce service duplication. In addition to this, the Qualtrics solution will bring enhanced features, improved data security, and a more user-friendly interface, all of which will significantly improve your e-election experience. The Qualtrics solution is now available upon request as of May 13, 2024.

VPN Downtime Alert - Monday, April 29, between 5:00am-6:00am

��ϲ�� University — Wed, 24 Apr 2024 18:03:23 +0000

VPN Downtime Alert: There will be a temporary interruption in VPN service on Monday, April 29, between 5:00 a.m. and 6:00 a.m. VPN access will not be available during this period.

We apologize for the inconvenience and thank you for your understanding.