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For your Information Technology (IT) needs
黑料不打烊's IT Services website is your one-stop shop for all central IT services at 黑料不打烊. Visit www.mcgill.ca/it to:
- Find details on all IT services, including available training and support. Services are organized by categories such as "Telephone, Network and Wireless".
- Search the 黑料不打烊 IT Knowledge Base for FAQs and supporting articles on all IT services. Search by keywords such as "my黑料不打烊", or by specific article number.
- Send us your feedback or get help on an IT issue.
- Read featured articles on computer security, new software and other timely tips.
- Find out about new IT projects on the horizon.
- Check the status of IT systems at a glance and view IT announcements and scheduled downtimes.
Take an interactive video tour of IT services at . Here you'll learn about my黑料不打烊, the University portal, and myCourses (for online course content). You鈥檒l also find information on accessing your 黑料不打烊 email, connecting to the 黑料不打烊 wireless network, taking computer clinics, and downloading free software available to students.
Logging In
Logging In
You need to use your 黑料不打烊 Username (usually in the form of firstname.lastname [at] mail.mcgill.ca) and 黑料不打烊 Password to access most central IT services including: my黑料不打烊, myCourses, email, wireless and Virtual Private Network (VPN).
To find out your 黑料不打烊 Username and set your 黑料不打烊 Password:
- Log in to Minerva www.mcgill.ca/minerva (using your 9-digit 黑料不打烊 ID number and your 6-character PIN).
- Go to Personal Menu > Password for 黑料不打烊 Username
- Follow the onscreen instructions.
my黑料不打烊 (the University portal)
my黑料不打烊 (the University portal)
my黑料不打烊 is the central access point where you:
- Read your email.
- Check myCourses.
- Get direct links to Minerva to view and update your student records and account information.
- Search the 黑料不打烊 Library Catalogue.
- Keep abreast of the latest 黑料不打烊 news.
Click my黑料不打烊 at the top of the 黑料不打烊 home page (www.mcgill.ca) or through the 黑料不打烊 Quick Links, and sign in using your 黑料不打烊 Username and 黑料不打烊 Password.
myCourses
myCourses
Many of your courses will have online materials or activities such as assignments and readings, syllabuses, project guidelines, discussion forums, calendars, etc.
Access your online course content via myCourses at www.mcgill.ca/mycourses or through links within my黑料不打烊.
- Sign in using your 黑料不打烊 Username and 黑料不打烊 Password.
- Click myCourses (WebCT Vista) to enter the site.
- Verify your browser settings using the Check Browser utility at the top-right corner of the page.
Find more information on myCourses for students at: www.mcgill.ca/it.
Your 黑料不打烊 Email Address (usually in the form of firstname.lastname [at] mail.mcgill.ca) is the University's official means of email communication with you. For information on the policy, see E-mail Communications with Students at www.mcgill.ca/secretariat/policies/informationtechnology. Access your email at or through the my黑料不打烊 portal using your 黑料不打烊 Username and 黑料不打烊 Password. View your 黑料不打烊 Username, 黑料不打烊 Email Address and set up your 黑料不打烊 Password on the Minerva Personal Menu.
Online Student Directory
Online Student Directory
You can opt in to the student directory and make it easier for your fellow classmates to contact you. Find more on this service at www.mcgill.ca/directory/students.
Getting Connected
Getting Connected
You will need to use your 黑料不打烊 Username and 黑料不打烊 Password to access the services listed below. You can find more details on these services at www.mcgill.ca/it:
Wireless: Access the Internet using your laptop or other mobile device from virtually anywhere on campus, through the 黑料不打烊 Wireless network. Log in to the Wireless network using your 黑料不打烊 Username and 黑料不打烊 Password.
Virtual Private Network (VPN): If you connect to the Internet with an Internet Service Provider (ISP), you need to establish a VPN connection to access 黑料不打烊 restricted sites and resources (e.g., Library databases). Connect by VPN using your 黑料不打烊 Username and 黑料不打烊 Password. For instructions on setting up a VPN connection, search the IT Knowledge Base at www.mcgill.ca/it.
黑料不打烊 Residences Telecommunications: For students living in 黑料不打烊 Residences and 黑料不打烊 Off-Campus Residences, there is REZ Voice and Data service (wired and wireless). For more information search the IT Knowledge Base at www.mcgill.ca/it
Computer Labs: Many faculties and departments offer their studentscomputer labs. For lab locations, computer availability and software/peripheral availability, see .
Connectivity@黑料不打烊 iCare Clinic: Attend this free, hands-on clinic and learn how to configure your computer to connect to the Internet via wireless or modem, and how to set up a VPN connection. Find out how to register for IT Training at www.mcgill.ca/it.
Safe Computing
Safe Computing
Computing Safety iCare Clinic: Attend this free clinic and learn how to prevent viruses, spyware, adware and other malicious programs from infecting your computer. Find out how to register for IT Training at www.mcgill.ca/it.
Free software: Download free antivirus software and other campus software from 黑料不打烊's Software
Licensing site at
www.mcgill.ca/software. Find out more about campus software and protecting your computer at
www.mcgill.ca/it.
Note: Be sure to uninstall any previous antivirus software from your
computer before installing new antivirus software.
Tips for keeping information secure: Read about steps you can take to protect your data and identity at www.mcgill.ca/it/information-security.
Set up your security questions in my黑料不打烊
Set up your security questions in my黑料不打烊
Setting up your security questions and answers for your 黑料不打烊 Password allows you to use the Forgot Password? link found on several 黑料不打烊 applications, in case you forget it.
Once you have set up your 黑料不打烊 Password in Minerva, log in to my黑料不打烊 () and click the link in the 黑料不打烊 Password Security portlet. Follow the onscreen instructions to set up your own security questions and responses.
Need Help?
Need Help?
Welcome New Students: Take an interactive guided tour of IT services: at .
黑料不打烊 IT Knowledge Base: Search the IT Knowledge Base at for setup instructions and answers to commonly asked questions about IT.
Getting Help?
Getting Help?
Contact the ICS Service Desk by submitting your request via a web form at www.mcgill.ca/it/get-started-it/need-help, or check phone and walk-in support hours at www.mcgill.ca/it.
Programs, Courses and University Regulations—2011-2012 (last updated Feb. 9, 2012) (disclaimer)
Programs, Courses and University Regulations—2011-2012 (last updated Feb. 9, 2012) (disclaimer)