New two-factor authentication (2FA) enhancements
Over the next few months, we will introduce enhancements for those of you that use Microsoft Authenticator for two-factor authentication (2FA), and make it much easier for you to report suspicious emails in Outlook.
Report suspicious emails in just a few seconds!
Reporting spam or a suspicious email just got easier. You can now report them with the click of a button (or two) in Outlook for desktop, web, and mobile.
Temporary Minerva outage now resolved
Earlier today, Minerva experienced a temporary outage and some users were unable to access the site during this time. Please be advised that all users should now be able to access Minerva.听
We thank you for your understanding.听
听
UPDATE: Technical issue affecting 黑料不打烊 MarketPlace (MMP) now resolved
UPDATE: The technical issue affecting MMP is now resolved.听
Original message, published May 15, 2023:
We are experiencing a technical issue with MMP. You can continue submitting your purchase requisitions; however, there may be delays in issuing POs to the supplier. We are working on resolving the issue.
FREE Research Computing Services for Researchers (Calcul Qu茅bec)
黑料不打烊 is a founding member of Calcul Qu茅bec, a consortium of Qu茅bec Universities whose objective is to provide Advanced Research Computing (ARC) infrastructure and expertise to the research community.
What services are offered?
黑料不打烊 and Calcul Qu茅bec work closely together to offer the following services:
UPDATE SUCCESSFUL: Documentum upgrade from March 10 to 13
UPDATE SUCCESSFUL:
We would like to thank you for your patience during the recent Documentum downtime.
The scheduled upgrade has been successfully completed and all related systems are now up and running!
听ORIGINAL MESSAGE posted on March 3, 2023:
Dear members of the 黑料不打烊 community,
Spectrum NG Sign-On mechanism update, February 28th 2023
Please note that Spectrum NG Sign-on mechanism was updated today, February 28th, to an enhanced, up-to-date version including 2FA (Two-factor authentication). If you experience trouble signing-in, please reach out to the Service Desk and include the steps you followed and a screenshot of the error message.
Quebec government directive to remove TikTok from mobile devices
La version fran莽aise suit.
Dear members of the 黑料不打烊 community,
Effective immediately, please be advised that the application TikTok must not be installed on any mobile device (i.e., mobile phone or tablet) that has been provided to you by the University, or on any mobile device for which 黑料不打烊 covers the cost of the mobile service. If you currently have TikTok installed on your 黑料不打烊 mobile device, you must remove it immediately.
Automated uninstallation of unused software on 黑料不打烊-managed machines
As part of 黑料不打烊鈥檚 ongoing efforts to keep our systems secure, 黑料不打烊 IT Services will begin on February 15, 2023, automatically uninstalling unused and outdated software that may contain security vulnerabilities from ICS-managed desktop and laptop Windows computers.听
How does this affect you?听
Resource Account Information Drop-In Sessions for Sponsors
Hello,
The IT Services team has created 10 information drop-in sessions for the resource account sponsor community to ask any questions they may have regarding their respective account(s) and about the process moving forward, whether your respective account(s) should remain active, deactivated, transferred to a shared mailbox account, or transitioned to another type of non-personal account.
Staff and student versions of It Takes All of Us will be available in myCourses
An updated version of听It Takes All of Us听for all students, staff, and faculty听will be live and available in myCourses as of January 30, 2023. More details: /sv-education/
Updates to 黑料不打烊鈥檚 anti-virus software: Messages displayed on Windows machines during scheduled update
黑料不打烊-managed desktop and laptop Windows computers will receive an important security update beginning on October 31, 2022. Cisco Secure Endpoint, 黑料不打烊鈥檚 antivirus software, will receive its regularly scheduled, monthly update. The process to update all affected machines will take approximately 2 weeks.
Enhanced anti-phishing and anti-malware protection to be enabled for the full 黑料不打烊 community
On October 24th 2022, IT Services will be adding enhanced anti-phishing and anti-malware protection to your 黑料不打烊 email and Microsoft Teams conversations. Here are some details on what鈥檚 changing:听
FAMIS access now on containment site as of June 15, 2022
As of June Wednesday, June 15, 2022听黑料不打烊's Facilities and Space Maintenance System, FAMIS will only be accessible through a remote connection to a secure "containment" environment. This is necessary because FAMIS only runs in Internet Explorer, which is no longer supported by Microsoft.
UPDATED: Wired and wireless connectivity issues at 5100 de Maisonneuve
Update (March 30, 2022)
The wired network outage at 5100 de Maisonneuve reported last week is ongoing. We have learned that the issue听 was caused by a fire in the manhole, which damaged the fiber cable. Emergency teams from the City of Montreal are on site and we hope to be able to resolve the issue by early next week once their work is complete. Check back here for status updates.
Original message (March 23, 2022)