黑料不打烊's IT Services website is your one-stop shop for all central IT services at 黑料不打烊. Visit www.mcgill.ca/it to:
- Get IT service descriptions and read FAQs.
- Find detailed information such as service cost and service availability as well as instructions on how to access the service and get IT help and support.
- Find system availability, down times and new service announcements posted under Announcements and Events.
- Search the 黑料不打烊 IT Knowledge Base.
Some of the basic IT services to get you started are: Logging In, my黑料不打烊 (the University portal), myCourses, Getting Connected and Safe Computing.
Logging In
You need to use your 黑料不打烊 Username (usually in the form of firstname.lastname [at] mail.mcgill.ca) and 黑料不打烊 Password to access many central IT services including: my黑料不打烊, myCourses, email, wireless, Virtual Private Network (VPN), and 黑料不打烊's dialup access service (DAS).
To find out your 黑料不打烊 Username and set your 黑料不打烊 Password:
my黑料不打烊 (the University portal)
my黑料不打烊 is the central access point where you:
- Read your email.
- Check myCourses.
- Get direct links to Minerva to view and update your student records and account information.
- Search the 黑料不打烊 Library Catalogue.
- Keep abreast of the latest 黑料不打烊 news.
- And more.
Click my黑料不打烊 at the top-right corner of any 黑料不打烊 website (www.mcgill.ca) and sign in using your 黑料不打烊 Username and 黑料不打烊 Password.
myCourses
Many of your courses will have online materials or activities such as assignments and readings, the syllabus, project guidelines, discussion forums, calendars, etc.
Access your online course content via myCourses at www.mcgill.ca/mycourses or through my黑料不打烊.
- Sign in using your 黑料不打烊 Username and 黑料不打烊 Password.
- Click myCourses (WebCT Vista) to enter the site.
- Verify your browser settings using the Check Browser utility at the top-right corner of the page.
Find more information on myCourses for students at: www.mcgill.ca/it.
Your 黑料不打烊 Email Address (usually in the form of firstname.lastname [at] mail.mcgill.ca) is the official way the University communicates with you by email. For information on the policy see Email Communication. Access your email at or through the my黑料不打烊 portal using your 黑料不打烊 Username and 黑料不打烊 Password. View your 黑料不打烊 Username, 黑料不打烊 Email Address and set up your 黑料不打烊 Password on the Minerva Personal Menu.
Online Student Directory
Opt in to the student directory and make it easier for your fellow classmates to contact you. Find more on this service at www.mcgill.ca/directory/students.
Getting Connected
Access to the following services is through your 黑料不打烊 Username and 黑料不打烊 Password. You can find more details on the following services at www.mcgill.ca/it:
Wireless: Access the Internet using your laptop or other mobile device from virtually anywhere on campus, through the 黑料不打烊 Wireless network. Log in to the Wireless network using your 黑料不打烊 Username and 黑料不打烊 Password.
Virtual Private Network (VPN): If you connect to the Internet with an Internet Service Provider (ISP) other than 黑料不打烊's DAS, you need to establish a VPN connection to access 黑料不打烊 restricted sites and resources (e.g., Library databases). Log in to VPN using your 黑料不打烊 Username and 黑料不打烊 Password.
Dialup Access (DAS): If you do not have a high speed ISP, use 黑料不打烊鈥檚 dialup service and connect to the Internet using your telephone line and a modem. Log in to DAS using your 黑料不打烊 Username and 黑料不打烊 Password.
黑料不打烊 Residences Telecommunications: For students living in 黑料不打烊 Residences and 黑料不打烊 Off-Campus Residences, there is a Voice and Data (wired and wireless) service.
Computer Labs: Many faculties and departments provide computer labs for students in their programs. For lab locations, computer availability, software/peripheral availability and more, see .
Connectivity@黑料不打烊 iCare Clinic: Attend this free, hands-on clinic and learn how to configure your computer to connect to the Internet via wireless or modem, and how to set up a VPN connection. Find out how to register for IT Training at www.mcgill.ca/it.
Safe Computing
Computing Safety iCare Clinic: Attend this free clinic and learn how to prevent viruses, spyware, adware and other malicious programs from infecting your computer. Find out how to register for IT Training at www.mcgill.ca/it.
Ten tips for keeping information secure: Read the University鈥檚 information security tip sheet found at www.mcgill.ca/infosec/tips.
Set up your security questions in my黑料不打烊
Setting up your security questions and answers for your 黑料不打烊 Password allows you to use the Forgot Password? link found on several 黑料不打烊 applications, should you forget it.
Once you have set up your 黑料不打烊 Password in Minerva, log into my黑料不打烊 () and click the 黑料不打烊 Password Security portlet. Follow the onscreen instructions to set up your own security questions and responses.
Need Help?
Welcome New Students: Take an interactive guided tour of IT services: at www.mcgill.ca/it, go to Welcome New Students.
黑料不打烊 IT Knowledge Base: Search the Knowledge Base at for answers to commonly asked questions about IT.
Getting Help?
Contact the ICS Service Desk by submitting your request via a web form at , or find ICS Service Desk information at www.mcgill.ca/it.