/it/taxonomy/term/826/all en /it/channels/news/microsoft-365-license-deactivation-warnings-362114 <p> </p> <p>IT Services recently migrated many Webex softphone users to Teams Phone.</p> <p>As a result, users may have received a message from Microsoft stating their license will be deactivated soon. (See screenshot above.) <b>It is a legitimate message from Microsoft.</b></p> <p>All ºÚÁϲ»´òìÈ faculty and staff are assigned Microsoft 365 licenses that provide access to applications such as Teams, Outlook, OneDrive, Word, and Excel. As part of the recent migration, IT Services changed the <b>type</b> of Microsoft 365 license assigned to some users.</p> Fri, 13 Dec 2024 14:47:49 +0000 james.c.martin@mcgill.ca 46317 at /it /it/channels/news/do-not-use-readai-mcgill-purposes-362001 <p><a href="#francais"><i>La version française suit.</i></a></p> <p>We have received reports of a Read.AI bot attending or attempting to attend online meetings organized by ºÚÁϲ»´òìÈ faculty and staff. The bot uses generative AI to create a text summarizing a meeting’s discussions and decisions; it then shares a link to that document with all participants.</p> <p>ºÚÁϲ»´òìÈ University must vet all IT solutions to ensure they safeguard data privacy and security. <strong>Read.AI has not been approved for teaching, research, or administrative activities at the University.</strong></p> Tue, 10 Dec 2024 15:55:29 +0000 james.c.martin@mcgill.ca 46299 at /it /it/channels/news/mcgill-classroom-av-instructions-application-getting-makeover-and-new-home-361909 <p>The Classroom A/V Instructions application is moving to the <strong>Browse Classrooms</strong> widget on the <a href="https://mcgill.service-now.com/itportal?sysparm_stack=no" rel="noreferrer noopener">ºÚÁϲ»´òìÈ IT Support website</a> on <strong>December 13th, 2024</strong>. </p> <p>Classroom audiovisual information will now be available on a platform the community is familiar with. You’ll also be accessing it more securely with single sign-on (SSO) and two-factor authentication (2FA).</p> Fri, 06 Dec 2024 15:24:45 +0000 stephane.boivin@mcgill.ca 46298 at /it /it/channels/news/updates-mycredstm-enhanced-etranscript-and-document-sharing-students-361797 <p>We’re excited to share new features to <a href="https://mycreds.ca/" rel="noopener noreferrer" title="//mycreds.ca/. Click or tap if you trust this link.">MyCreds<sup>TM</sup></a>, the platform accessed through the ES Services (Enrolment Services eStore & MyCreds<sup>TM</sup>) in Minerva, that allows students to securely share documents such as electronic transcripts, custom letters, documents, and forms. </p> Wed, 04 Dec 2024 14:43:57 +0000 jessica.jones2@mcgill.ca 46293 at /it /it/channels/news/resolved-mercury-online-course-evaluation-system-currently-down-361704 <p><strong>Update - Monday, December 2, 2024 - Afternoon:</strong></p> <p>Mercury online course evaluation system is back online.</p> <p><strong>Original announcement - Monday, December 2, 2024 - Morning:</strong></p> <p>We regret to inform you that the Mercury online course evaluation system is currently down due to unforeseen technical issues. IT Services is working to resolve the problem as quickly as possible.</p> <p>Staff and students will not be able to access Mercury during this time.</p> Mon, 02 Dec 2024 17:44:35 +0000 paul.espinosa@mcgill.ca 46291 at /it /it/channels/news/microsoft-teams-update-private-teams-only-enhanced-security-361587 <p>Important update for Microsoft Teams users! Starting November 27, 2024, all newly created Microsoft Teams groups were set to <b>Private </b>by default. If you attempt to create a new team, the <b>Public</b> option will be unavailable (greyed out), as shown below:</p> <p><img alt="Greyed out MS Teams public option" height="289" width="500" style="width: 500px; height: 289px;" class="media-element file-extra-large " src="/it/files/it/styles/wysiwyg_extra_large/public/greyed_out_public_team.png?itok=U8xTgcyL" /></p> Fri, 29 Nov 2024 18:48:24 +0000 sara.distefano@mcgill.ca 46290 at /it /it/channels/news/microsoft-forms-in-powerpoint <p>Exciting news for Office 365 users! Microsoft Forms is now seamlessly integrated with PowerPoint, allowing you to incorporate live polls, quizzes or surveys directly into your slides. This powerful, easy-to-use feature is free and perfect for gathering real-time feedback and boosting engagement in any setting, from lectures to group projects!</p> <p>Make your presentations dynamic, collaborative and impactful! With MS Forms, it’s easy to bring your audience into the experience, enabling instant engagement and interaction. Get started today and take your presentations to the next level!</p> Mon, 11 Nov 2024 19:15:38 +0000 sara.distefano@mcgill.ca 46257 at /it /it/channels/news/mural-login-now-using-single-sign-sso-361495 <p>We are excited to announce that we've enabled Single Sign-On (SSO) on <a href="https://teachingkb.mcgill.ca/tlk/group-collaboration-in-mural">Mural</a> for a seamless and secure login experience.<br /> <br /> <strong>Action required: </strong>Please log out of your Mural account and log back in using SSO. This will ensure uninterrupted access and a smoother process for future logins.</p> <p> </p> Wed, 27 Nov 2024 15:55:33 +0000 james.c.martin@mcgill.ca 46262 at /it /it/channels/news/important-keep-your-zoom-software-updated-360863 <p>On November 2, 2024, Zoom will enforce its latest quarterly minimum version requirements. If you are not using at least version 5.17.5 (for Windows, macOS, Linux, Android, iOS, Intune) or version 5.17.0 for Blackberry, Zoom will not work until you update your software.</p> Fri, 01 Nov 2024 13:52:31 +0000 james.c.martin@mcgill.ca 46184 at /it /it/channels/news/secure-version-microsoft-copilot-available-mcgill-community-357835 <p>ºÚÁϲ»´òìÈ offers a secure version of Microsoft Copilot that protects our data using Commercial or Enterprise Data Protection (secure). Microsoft Copilot, formerly known as Bing Chat or Bing Chat for Enterprise, is an AI tool built into Microsoft Edge. </p> <p>By engaging with the Microsoft Copilot AI chatbot, you can: </p> Thu, 27 Jun 2024 18:01:49 +0000 jessica.jones2@mcgill.ca 46019 at /it /it/channels/news/change-classroom-telephones-autodial-behavior-360458 <p><b>After October 18, </b>Classroom telephones <b>will no longer</b> automatically call the Audiovisual support hotline when you remove the telephone receiver from the base.</p> <p>This change will prevent accidental calls to the hotline.</p> <p>After that date, you will have to use the press the <b>AV System Support</b> button on the lower-left side of the telephone’s display screen to call the Audiovisiual support hotline. (See below)</p> Tue, 15 Oct 2024 20:14:28 +0000 stephane.boivin@mcgill.ca 46180 at /it /it/channels/news/winner-announced-beats-headphones-it-services-virtual-scavenger-hunt-contest-358271 <p>Congratulations to Emma Hogarth (Biomedical Sciences), for winning the 2024 IT Services Virtual Scavenger Hunt Contest.</p> <p>Emma scored 100% on our IT Quiz and won a pair of wireless Beats headphones in the prize draw!</p> <p>Thank you to all who entered and answered skill-testing questions about the IT services available to ºÚÁϲ»´òìÈ students.</p> <p>We had <b>1513 entries! </b>Within those entries:</p> Wed, 07 Aug 2024 18:49:24 +0000 sara.distefano@mcgill.ca 46041 at /it /it/channels/news/updates-coming-myfuture <p class="note"><strong>Access to myFuture / Accès à myFuture</strong></p> <p>To access the new myFuture platform, use the following link / Pour accéder à la nouvelle plateforme, utilisez le lien suivant :  <a href="https://myfuture.mcgill.ca/" rel="noreferrer noopener">https://myfuture.mcgill.ca</a></p> <p>-------------</p> <p><strong>ORIGINAL Message posted June, 2024</strong></p> <p><a href="#francais"><i>La version française suit ci-dessous.La version française suit ci-dessous.</i></a></p> <p>Dear all,</p> Fri, 17 May 2024 16:16:28 +0000 sara.distefano@mcgill.ca 45961 at /it /it/channels/news/changes-mcgill-alert-mobile-device-notifications-359509 <p>ºÚÁϲ»´òìÈ’s Emergency Notification System allows you to opt in your mobile device to receive alerts during time-sensitive situations and disruptions in the use of various buildings on campus.</p> <p>In the past, some mobile phone carriers only allowed voice messages, not SMS text messaging. Today, all carriers support SMS, so <strong>we will switch all Emergency Notification System messaging to SMS for mobile phones starting September 18</strong>.</p> <p>If your personal mobile device is configured to use text-to-speech, SMS notifications from ºÚÁϲ»´òìÈ will be read aloud.</p> <p> </p> Tue, 10 Sep 2024 14:45:26 +0000 james.c.martin@mcgill.ca 46080 at /it /it/channels/news/maintenance-scheduled-network-file-share-servers-358309 <p>Please be advised that maintenance is scheduled for Network File Share servers from <strong>Tuesday, August 13</strong><i><strong>th</strong></i><strong>, 2024 10:00 PM till Wednesday, August 14</strong><i><strong>th</strong></i><strong>, 2024 1:00 AM</strong>.</p> <p>During this period, the file shares will be shutdown and will not be accessible. The following services will be impacted</p> Mon, 12 Aug 2024 17:24:55 +0000 paul.espinosa@mcgill.ca 46042 at /it