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Automotive safety recalls are usually free – but many owners of older vehicles still don’t participate

Published: 15 October 2024

Automotive safety recalls are commonplace, and, most of the time, the required changes are performed for free at your local dealership. Yet, many owners of older vehicles don’t bring in their...

Presidential candidates’ choice of words reveals aspects of their personalities

Published: 25 September 2024

The words a speaker chooses communicate more than just ideas and opinions. Language reveals much about a speaker’s personality. In the recent U.S. presidential debate, two very different...

Journalists and social media users exert influence over product recall decisions

Published: 27 August 2024

In 2023, product recalls in Canada hit an all-time high – there were well over 2,000 of them. Manufacturing companies are typically the ones to issue these recalls, and their decisions are affected...

Better data protections in Europe could encourage participation in retail data collection programs

Published: 3 June 2024

In-store data collection can help retailers provide shoppers with a personalized experience that includes perks like lower prices or options tailored to a shopper’s taste. But uptake for in-store...

SAQ monopoly pads government revenues but isn’t necessarily in shoppers' best interest

Published: 9 May 2024

Despite being a lucrative revenue source for the government, the Société des Alcools du Québec (SAQ) monopoly is under scrutiny for limiting consumer choices, especially for premium spirits like...

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