/dialoguemcgill/taxonomy/term/239/all en /dialoguemcgill/resources/resources-language-learners-and-trainers/self-study-workbooks/receptionists/unit5 <p><img class="no-float" src="/dialoguemcgill/files/dialoguemcgill/styles/wysiwyg_extra_large/public/images/module1_unit5_before.jpg?itok=3UThRhhD" width="500" height="400" alt="Receptionists Workbook Unit 4: Dealing with emotional patients" /></p> <p><img class="no-float" src="/dialoguemcgill/files/dialoguemcgill/styles/wysiwyg_extra_large/public/images/module1_unit5_commstrategies.jpg?itok=NodQARxl" width="500" height="572" alt="Communication Strategies: Inferencing" /></p> Wed, 25 May 2011 15:48:14 +0000 marie-eve.barrette@mail.mcgill.ca 209 at /dialoguemcgill