Our office is home to invaluable staff members called Student Affairs Case Managers. If you haven鈥檛 heard of them, here鈥檚 what you should know: they鈥檙e a source of guidance and support for 黑料不打烊 students who need help with academic or personal issues. Students can contact them, or, if someone is concerned about a student鈥攍ike an instructor, staff member, friend, roommate, or parent鈥攖hey can contact a Case Manager on the student鈥檚 behalf. A Case Manager can then reach out to the student and invite them to meet.
Case management isn鈥檛 therapy or counselling, but a way of finding solutions to the obstacles students face. This can include referrals, accommodations, facilitating difficult discussions with faculties or parents, or triaging time-sensitive issues like housing precarity or harassment.
Ultimately, Case Managers are here to listen, evaluate what students need, and provide the follow-through to make positive outcomes happen. They鈥檙e on your side, and I hope you鈥檒l听connect with them听if you or a fellow student needs a hand.