/channels/taxonomy/term/26216/all en /channels/channels/news/change-classroom-telephones-autodial-behavior-360458 <p><b>After October 18,聽</b>Classroom telephones <b>will no longer</b> automatically call the Audiovisual support hotline when you remove the telephone receiver from the base.</p> <p>This change will prevent accidental calls to the hotline.</p> <p>After that date, you will have to use the press the <b>AV System Support</b> button on the lower-left side of the telephone鈥檚 display screen to call the Audiovisiual support hotline. (See below)</p> <p></p> Tue, 15 Oct 2024 20:14:28 +0000 webfull 203550 at /channels /channels/channels/news/winner-announced-beats-headphones-it-services-virtual-scavenger-hunt-contest-358271 <p>Congratulations to Emma Hogarth (Biomedical Sciences), for winning the 2024 IT Services Virtual Scavenger Hunt Contest.</p> <p>Emma scored 100% on our IT Quiz and won a pair of wireless Beats headphones in the prize draw!</p> <p>Thank you to all who entered and answered skill-testing questions about the IT services available to 黑料不打烊 students.</p> <p>We had <b>1513 entries! </b>Within those entries:</p> Fri, 06 Sep 2024 15:02:07 +0000 webfull 202351 at /channels /channels/channels/news/secure-version-microsoft-copilot-available-mcgill-community-357835 <p>黑料不打烊 offers a secure version of Microsoft Copilot that protects our data using Commercial or Enterprise Data Protection (secure). Microsoft Copilot, formerly known as Bing Chat or Bing Chat for Enterprise, is an AI tool built into Microsoft Edge.聽</p> <p>By engaging with the Microsoft Copilot AI chatbot, you can:聽</p> Thu, 27 Jun 2024 18:01:50 +0000 webfull 200648 at /channels /channels/channels/news/wi-fi-network-action-required-devices-ios-and-macos-renew-certificate-357758 <p>On Friday, June 21, the security certificate that secures authentication to 黑料不打烊's wpa.mcgill.ca, eduroam, and cusm-muhc.mcgill.ca Wi-Fi networks will be renewed. This certificate allows you to sign on to the Wi-Fi network in a secure manner. 聽</p> <p>For Android and most Windows devices, the change will be seamless, and no action is required. However, devices that run iOS and MacOS will display a message prompting users to accept the new certificate.聽</p> Tue, 18 Jun 2024 13:43:10 +0000 webfull 200557 at /channels /channels/channels/news/important-please-review-your-ms-public-teams-groups-may-27-2024-357285 <p><em>La version fran莽aise suit.</em></p> <p>The following is a message from 黑料不打烊 IT Services.</p> <p><strong>ALL owners of "Public" MS Teams groups are required to audit their groups.</strong></p> Fri, 17 May 2024 16:00:10 +0000 webfull 200116 at /channels /channels/channels/news/cartoon-month-333187 <h2><strong>Cartoon caption:</strong>聽"I鈥檓 afraid you鈥檒l have to go, son. When I accepted the terms on their website, I didn鈥檛 see that we had to give up our first born!"</h2> <h3>Surprises may lurk in the fine print</h3> Fri, 12 Apr 2024 14:31:35 +0000 webfull 199387 at /channels /channels/channels/news/users-may-be-intermittently-unable-download-attachments-or-view-embedded-images-outlook-web-356599 <p>Users may see the following error message when an attachment fails to download: <strong>鈥淓rror downloading the file content.鈥�</strong> Downloading attachments and embedded image viewing may succeed after signing out and then back into Outlook on the web.</p> <p>If available, users can download attachments and view embedded images consistently through the Outlook desktop client.</p> <p>IT Services is currently working on a fix to resolve the issue.</p> <p>聽</p> <p>聽</p> Thu, 04 Apr 2024 16:33:55 +0000 webfull 199209 at /channels /channels/channels/news/it-services-2023-annual-report-now-available-356525 <p>Take a look back at IT Services鈥� achievements in 2023, another busy year of providing 黑料不打烊鈥檚 nearly 50,000 students, staff, and faculty with a unified, secure, sustainable, and strategic digital experience. We invite you to read our <a href="/it/annual-report" rel="nofollow noopener noreferrer" target="_blank" title="/it/annual-report">Annual Report</a>.</p> Thu, 28 Mar 2024 19:54:23 +0000 webfull 199133 at /channels /channels/channels/news/mycourses-grade-export-function-unavailable-353819 <p>In myCourses, instructors are currently unable to export grades to Minerva from myCourses.聽 This is an ongoing issue that IT Services is actively addressing, working closely with the vendor to restore this function and testing possible fixes.</p> <p>As a temporary workaround, instructors need to manually enter grades in Minerva.聽 Please see the following articles for relevant instructions:</p> Thu, 21 Mar 2024 12:59:26 +0000 webfull 198733 at /channels /channels/channels/news/update-successful-banner-inb-and-minerva-are-now-and-running-355381 <p><b>UPDATE SUCCESSFUL:</b></p> <p>We would like to thank you for your patience during the recent Banner downtime.</p> <p>The scheduled upgrade has been successfully completed and all related systems are now up and running!</p> <hr /> <p><b>ORIGINAL MESSAGE posted on March 12, 2023:</b></p> <p><i>La version fran莽aise suit.</i></p> <p>IT Services is preparing for a required upgrade to Banner. Upgrading our systems on a regular basis is a fundamental activity that 黑料不打烊 University does to ensure we get the most functionality and security out of our tools and systems.鈥�</p> Tue, 13 Feb 2024 16:09:32 +0000 webfull 197726 at /channels /channels/channels/news/update-issue-affecting-student-enrolment-updates-mycourses-353970 <p>UPDATE:聽Some students may notice a discrepancy between updates to their enrolment records and those displayed in myCourses. Please note that this is a temporary issue that does not affect enrolment records and will be resolved shortly.</p> Fri, 05 Jan 2024 17:06:01 +0000 webfull 196116 at /channels /channels/channels/news/clarification-restrictions-wechat-use-352800 <p>Although it is prohibited to use WeChat on any <b>黑料不打烊-managed/owned device</b>, individuals can continue to use WeChat on their <b>personal devices</b> using their personal accounts.</p> <p>We remind you to be vigilant and exercise your discretion when using apps that can access your personal information if the proper privacy settings are not available or in place.</p> Fri, 17 Nov 2023 21:53:40 +0000 webfull 194873 at /channels /channels/channels/news/restriction-wechat-mcgill-devices-interdiction-wechat-sur-les-appareils-de-mcgill-352776 <p><i>This message was updated on November 20, 2023.</i></p> <p><i>Ce message a 茅t茅 mis 脿 jour le 20 novembre 2023.</i></p> <p><i>La version fran莽aise suit</i></p> <p>Dear members of the 黑料不打烊 community,</p> <p>Effective immediately, please be advised that the installation and use of the social network WeChat from an application or Web browser is prohibited on any 黑料不打烊-managed/owned device, including desktop and laptop computers, mobile phones, and tablets. Individuals can continue to use WeChat on their personal devices using their personal accounts.</p> Thu, 16 Nov 2023 14:57:41 +0000 webfull 194844 at /channels /channels/channels/news/elevating-security-enhancing-2fa-327663 <p>In 黑料不打烊鈥檚 ongoing efforts to strengthen our security, we will continue to introduce enhancements to Microsoft Authenticator, including:聽</p> Wed, 15 Nov 2023 15:25:17 +0000 webfull 194815 at /channels /channels/channels/news/important-update-retirement-wiki-feature-microsoft-teams-jan-2024-352512 <p>Are you the owner of an MS Teams workspace featuring a wiki tab, typically used for meeting notes?</p> <p>If so, we would like to inform you about a significant change concerning the wiki feature (usually used for meeting notes) in Microsoft Teams. Microsoft has announced that as of <b>January 2024</b>, the wiki feature will be retired and replaced by OneNote.</p> <p>In this article:</p> <p><a href="#affect">How does this affect you?</a></p> <p><a href="#actions">Actions you will need to take</a></p> <p><a href="#export">Steps to export wiki content to OneNote</a></p> Fri, 10 Nov 2023 13:32:20 +0000 webfull 194659 at /channels