��ϲ�� University News - IT Services

Change to the classroom telephones autodial behavior

webfull — Tue, 15 Oct 2024 20:14:28 +0000

After October 18, Classroom telephones will no longer automatically call the Audiovisual support hotline when you remove the telephone receiver from the base.

This change will prevent accidental calls to the hotline

After that date, you will have to use the press the AV System Support button on the lower-left side of the telephone’s display screen to call the Audiovisiual support hotline. (See below)

Published: 6 September 2024

RESOLVED: ��ϲ�� services not distributing emails

webfull — Thu, 03 Oct 2024 20:35:54 +0000

Users may experience issues with emails not being sent and staying stuck in their Outbox. Additionally, uPrint scan-to-email functions are currently unable to deliver items to users' inboxes. The team is actively working to fix this issue as quickly as possible.

Published: 3 October 2024

RESOLVED: Public transportation purchasing system experiencing issues

webfull — Tue, 24 Sep 2024 16:10:09 +0000

Update - September 24, 2024:
Service has been restored.

Original announcement - September 24, 2024:

Please be advised that the ��ϲ��'s public transportation purchasing system is experiencing issues, and students are presently unable to submit the Reduced-fare OPUS card order form. We are investigating this issue and thank you for your patience.

Published: 24 September 2024

The new myFuture platform is now available / La nouvelle plateforme myFuture est maintenant disponible

webfull — Thu, 19 Sep 2024 17:57:33 +0000

Access to myFuture / Accès à myFuture

To access the new myFuture platform, use the following link / Pour accéder à la nouvelle plateforme, utilisez le lien suivant : https://myfuture.mcgill.ca

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ORIGINAL Message posted June, 2024

La version française suit ci-dessous.La version française suit ci-dessous.

Dear all,

Published: 19 September 2024

RESOLVED: Problem accessing Lecture Recordings from myCourses

webfull — Mon, 16 Sep 2024 17:47:35 +0000

Update - September 16, 2024:
Lecture recordings are running normally once again.

Original announcement - September 16, 2024:

There is currently a problem accessing lecture recordings from myCourses. Note that the actual recording of lectures is not affected, and all recordings should become available to students once the issue is resolved. You can view the recordings by logging into VPN and then accessing the recording.

Published: 16 September 2024

Changes to MCGILL ALERT! mobile device notifications

webfull — Tue, 10 Sep 2024 14:59:58 +0000

��ϲ��’s Emergency Notification System allows you to opt in your mobile device to receive alerts during time-sensitive situations and disruptions in the use of various buildings on campus.

In the past, some mobile phone carriers only allowed voice messages, not SMS text messaging. Today, all carriers support SMS, so we will switch all Emergency Notification System messaging to SMS for mobile phones starting September 18.

If your personal mobile device is configured to use text-to-speech, SMS notifications from ��ϲ�� will be read aloud.

Published: 10 September 2024

Winner announced! Beats Headphones - IT Services Virtual Scavenger Hunt contest!

webfull — Fri, 06 Sep 2024 15:02:07 +0000

Congratulations to Emma Hogarth (Biomedical Sciences), for winning the 2024 IT Services Virtual Scavenger Hunt Contest.

Emma scored 100% on our IT Quiz and won a pair of wireless Beats headphones in the prize draw!

Thank you to all who entered and answered skill-testing questions about the IT services available to ��ϲ�� students.

We had 1513 entries! Within those entries:

Published: 6 September 2024

InfoEd is now available

webfull — Fri, 06 Sep 2024 12:26:00 +0000

UPDATE: InfoEd is once again available.

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ORIGINAL Message posted September 3, 2024

Published: 6 September 2024

RESOLVED: Service disruption: Inbound telephone calls

webfull — Thu, 22 Aug 2024 14:45:27 +0000

This issue has been resolved.

��ϲ��'s telephone services are currently experiencing an unexpected outage affecting inbound calls. Please note that outbound calls are operating normally at this time.

This issue is a result of planned maintenance work conducted by Bell Canada. While no downtime was expected during this maintenance, an unforeseen complication has disrupted our inbound call services.

Published: 22 August 2024

Secure version of Microsoft Copilot available to ��ϲ�� community!

webfull — Thu, 27 Jun 2024 18:01:50 +0000

��ϲ�� offers a secure version of Microsoft Copilot that protects our data, known as the Commercial Data Protection version. Microsoft Copilot, formerly known as Bing Chat or Bing Chat for Enterprise, is an AI tool built into Microsoft Edge.

By engaging with an AI chatbot, Microsoft Copilot can:

Published: 27 June 2024

���ϲ����� University News - IT Services

Change to the classroom telephones autodial behavior

RESOLVED: ���ϲ����� services not distributing emails

RESOLVED: Public transportation purchasing system experiencing issues

The new myFuture platform is now available / La nouvelle plateforme myFuture est maintenant disponible

RESOLVED: Problem accessing Lecture Recordings from myCourses

Changes to MCGILL ALERT! mobile device notifications

Winner announced! Beats Headphones - IT Services Virtual Scavenger Hunt contest!

InfoEd is now available

RESOLVED: Service disruption: Inbound telephone calls

Secure version of Microsoft Copilot available to ���ϲ����� community!

��ϲ�� University News - IT Services

RESOLVED: ��ϲ�� services not distributing emails

Secure version of Microsoft Copilot available to ��ϲ�� community!